Effective Date: July 10, 2026

At Hitch N Go Rentals LLC (DBA Hitch N Go Junk Removal), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website, hitchngojunkremoval.com, or when utilizing our junk removal services.

We collect information that you voluntarily provide to us when you request a quote, fill out a contact form, or book a service. This information may include:

• Contact Information: Name, email address, and phone number.
• Service Location Details: Physical/service address, city, state, and zip code.
• Project Details: Photos of items or debris uploaded to our site or booking system to assist us in providing accurate estimates.

We use the information we collect to:

• Provide, operate, and maintain our junk removal services.
• Process service requests, send booking confirmations, and provide accurate estimates.
• Communicate with you regarding your scheduled appointments (including "on our way" calls or text updates).
• Respond to your inquiries, questions, and customer service requests.

We utilize third-party platforms to help manage our business operations efficiently:

• Jobber: We use Jobber as our customer management and booking platform. When you request a service or schedule an appointment, your contact details, service address, and job photos are funneled securely into Jobber to manage your project.
• Square: We do not process or store credit card payments directly on our website. Payments and deposits are handled securely through Jobber or processed directly through Square. Your financial information is collected and processed by these secure third-party processors according to their respective privacy policies.

By providing your phone number, you agree to receive automated or manual service-related text messages from Hitch N Go Junk Removal and our booking partner, Jobber (such as booking confirmations, schedule changes, and "on our way" notifications).

• Sharing Restrictions: We value your mobile privacy. Your phone number and mobile opt-in data will never be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes.
• Opt-Out: You can opt out of receiving text messages at any time by replying "STOP" to any mobile message you receive from us.

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers (like Jobber and Square) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may also release information when required to comply with the law or protect rights, property, or safety.

We implement reasonable security measures to maintain the safety of your personal information when you submit a request or book a service. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

• Hitch N Go Rentals LLC / Hitch N Go Junk Removal
• Email: hitchngoco@gmail.com
• Phone: (719) 377-2002